Data protection & consent
How we handle traveller data.
Conversations are only processed when the necessary consent is in place. Travellers should clearly understand why a conversation is captured and how it helps the advisory relationship.
- Transparent consent before recording
- Processing on behalf of the agency
- Support for access, rectification, and erasure
- Clear access rights for authorised teams
SayTrip makes no automated decisions about travellers. The system structures context that advisors review and use.