Trust & compliance

Trust starts with responsibility.

SayTrip is built for sensitive travel conversations — with EU hosting, transparent consent, and clear data-protection principles.

The principles behind it

Three things that are true at the architecture level.

SayTrip is designed to capture only relevant context, keep every insight traceable, and leave decisions with advisors.

  • 01

    Data minimisation

    SayTrip stores only the information that’s relevant to the advisory conversation.

  • 02

    Traceability

    Every structured piece of information can be traced back to the original conversation.

  • 03

    Human control

    Advisors review, edit, and decide. Context in SayTrip can be corrected, added to, or removed — SayTrip structures the conversation, it doesn’t replace human advice.

02

Data protection & consent

How we handle traveller data.

Conversations are only processed when the necessary consent is in place. Travellers should clearly understand why a conversation is captured and how it helps the advisory relationship.

  • Transparent consent before recording
  • Processing on behalf of the agency
  • Support for access, rectification, and erasure
  • Clear access rights for authorised teams

SayTrip makes no automated decisions about travellers. The system structures context that advisors review and use.

03

Infrastructure & security

Built European from the ground up.

SayTrip is built for use inside European travel businesses.

  • Hosting within the EU, currently in Germany
  • Encryption in transit and at rest
  • Separate production and development environments
  • Role-based access rights
04

Imprint

Company
SayTrip FlexCo
Address
Prinz-Eugen-Straße 34/5
1040 Vienna
Austria
Managing director
Valerie Bucher
VAT ID
ATU83152124

Trust & compliance

Questions about data protection or compliance?

We’re happy to walk through the details in person.